Relay by RazzyTech

Terms of Service

Last updated: June 15, 2026

These Terms of Service (“Terms”) govern your access to and use of the Relay applications and services (the “Service”), provided by RazzyTech, operated by 17576528 Canada Inc. (“RazzyTech,” “we,” “us”). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of a dealership, you represent that you are authorized to bind that dealership.

The Service

Relay is a lead-management and communication tool for automotive dealerships that sits alongside a dealership’s existing systems. It helps dealerships route leads, and call and message their leads and customers, including with AI assistance. Relay does not replace a dealership’s CRM or its obligations to its own customers.

Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. Notify us promptly of any unauthorized use.

Acceptable use

You agree not to use the Service to:

  • send unlawful, harassing, deceptive, or unsolicited communications, or otherwise violate telemarketing, anti-spam, or consumer-protection laws (including CASL and, where applicable, the TCPA);
  • contact individuals who have opted out or withdrawn consent;
  • infringe others’ rights, or upload unlawful or malicious content;
  • attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service; or
  • use the Service in violation of applicable law.

Dealerships are responsible for obtaining any consents required to contact their leads and customers and for complying with all laws applicable to their communications, including call-recording disclosures where required.

Fees

Paid plans are billed to dealerships under a separate order or subscription. Usage-based charges (such as calls and messages) are billed as described at sign-up. Fees are non-refundable except as required by law or expressly stated in your order.

Third-party services

The Service relies on third-party providers (including telephony, hosting, payment, email, and AI providers). Your use of the Service may be subject to those providers’ terms, and we are not responsible for their acts or omissions.

Intellectual property

We and our licensors own the Service and all related intellectual property. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. You retain rights to your own data.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted or error-free.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAZZYTECH WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID FOR THE SERVICE IN THE THREE MONTHS PRECEDING THE CLAIM.

Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to protect the Service. Provisions that by their nature should survive will survive termination.

Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts located in British Columbia will have exclusive jurisdiction, subject to any mandatory consumer protections.

Changes

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact

RazzyTech (17576528 Canada Inc.), British Columbia, Canada — tej@razzytech.com.